Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way (English Edition)


Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way (English Edition)

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Críticas It is a valuable resource for caregivers which include spouses and children as well as nurses and nurses' aides caring for people with dementia. Family doctors and neurologists also will benefit as it uncovers a lot of questions that they should address during visits with these patients. This is a great resource for information about dealing with LBD although it is not a substitute for physician advice on specific care issues especially medications.-Doody's Lewy body dementia is a common cause of memory motor emotional and behavioral disturbance in the older adult yet many people (including physicians) are unfamiliar with the signs symptoms and course of the illness. This lack of information can have devastating consequences on the patient their family and by extension their healthcare providers. Jim and Helen Whitworth have done an outstanding job not only of collecting a comprehensive compendium on all aspects of LBD but they also have provided a personal touch with a moving compilation of anecdotes stories and quotes. I commend them for their efforts and will most certainly recommend this book as required reading for all my LBD patients and their families.-James E. Galvin MD MPH Professor of Neurology and Psychiatry Director of Clinical Operations Center of Excellence on Brain Aging. Director Pearl Barlow Center for Memory Evaluation and Treatment New York University Langone School of Medicine This book will make a difference in the lives of caregivers who help to manage the LBD patient with the ever constant fluctuations and the many issues that come with the disease.-Irene Selak a 5-year volunteer with the Lewy Body Dementia Association Reseña del editor Received a 2012 Caregiver Friendly Award from Today's Caregiver Magazine Although Lewy Body Dementia is the second leading cause of degenerative dementia in the elderly it is not well known or understood and is often confused with Alzheimer' Disease or Parkinson's. The Caregiver's Guide to Lewy Body Dementia is the first book ot present a thorough picture of what Lewy Body Dementia really is. A Caregiver's Guide to Lewy Body Dementia is written in everyday language and filled with personal examples that connect to the readers' own experiences. It includes quick fact and caregiving tips for easy reference a comprehensive resource guide and a glossary of terms and acronyms.This is the ideal resource for caregivers family members and friends of individuals seeking to understand Lewy Body Dementia. Biografía del autor Helen Buell Whitworth is a retired nurse an educator and a writer. She has served the Lewy Body Dementia Assocaition in a number of positions including Volunteer Coordiantor for a number of years Outreach Chairperson for the year 2007/2008 and was named the 2007 LBDA Volunteer of the Year.||Jim Whitworth's first wife was diagnosed with Lewy Body Dementia. Propelled by the lack of information on the disease he (along with four others) co-founded the now nationally known Lewy Body Dementia Association (http://lbda.org). He served as the first president of the lewy Body Dementia Association served a six-year term on the board of the Lewy Body Dementia Association still volunteers on the LBDA Helpline that he founded and is the site moderator for two Yahoo LBD caregiver support groups.

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